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Legal Disclaimer Terms & Conditions of Use Privacy Policy |
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As a user of Epoch's website, you have entrusted us with certain personal data. Epoch takes the privacy of information you share with us very seriously. Please read the following to learn more about our privacy policy.
What this Privacy Policy Covers
- This Privacy Policy covers Epoch's treatment of personally identifiable information that Epoch collects when you are on its website, and when you use its services. This policy also covers Epoch's treatment and use of any personally identifiable information that Epoch's business partners, including our online brokerage partners, share with Epoch.
- This policy does not apply to the practices of companies that Epoch does not own or control, or to people that Epoch does not employ or manage.
- Epoch collects personally identifiable information when you register to access our site and when you use certain products and services. Epoch may also receive information from our business partners, including our online brokerage partners. The information we receive from our online brokerage partners will not be personally identifiable. We limit the collection and use of personal information to what is necessary to administer our business and to deliver superior service to you. This may include advising you about our products or services and other opportunities that we believe may interest you. To serve you better, we may combine information you give us on the Web or through other channels. In addition, as a financial institution, we need to collect and retain certain information as a legal and regulatory matter. We limit our collection, use and retention of information about you in a manner consistent with the uses described in this policy and our obligations under these requirements.
- Unless you enter the Epoch website through the site of one of our online brokerage partners, you are required to register with us. When you register with Epoch, we will collect certain personal information. Once you have registered with Epoch and sign in to our services, you are not anonymous to us.
- Epoch may also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages you request.
- Epoch may use information it collects or receives from its business partners for a number of purposes related to our business, including: to customize the content you see on our pages, to track usage on our website, to develop our products and services, to deliver alerts and notify you about new products and services and to enhance our ability to engage in transactions for our clients, including evaluating our performance.
- We continue to evaluate our efforts to protect personal information and make every effort to keep your personal information accurate and up to date.If you identify any error in your personal information or need to make a change to that information, please contact us and we will promptly update our records. If you have any questions or concerns, please contact us by e-mail at info@epoch.com
- Epoch will not sell or rent your personally identifiable information to anyone.
- From time to time, we may employ other companies and individuals to perform functions on our behalf. Examples include processing and analyzing data, providing marketing assistance and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes
- Epoch will disclose personally identifiable information about you to other companies or people only when:
- We have your consent to share the information;
- We need to share your information to provide the product or service you have requested;
- We need to send the information to companies who work on behalf of Epoch to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
- We respond to subpoenas, court orders or legal process; or
- We believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, to collect or report debts owed to us, to protect our rights or property
- We find that your actions on our web sites violate the Epoch Terms and Conditions or any of our usage guidelines for specific products or services.
Security
- Your Account Information is password-protected for your privacy and security.
- Epoch.com maintains all personal data with appropriate and high-level physical, electronic, and managerial safeguards to insure the security and confidentiality of the data against foreseeable risks. Security is designed to prevent unauthorized use, access, disclosure, destruction, and change of data. In certain areas Epoch uses industry-standard SSL-encryption to protect data transmissions.
In certain instances, the Epoch website may contain hyperlinks to other websites not operated or controlled by us. Epoch is not responsible for the content, or the privacy practices, of these websites. When you access these other sites through these hyperlinks, the privacy policies established by these other sites will apply. Please see our Terms and Conditions of Use for additional information about hyperlinks.
Epoch's Practices Regarding Cookies
We employ cookie technology to help visitors move faster through our site. Epoch may use these cookies for a number of purposes, including to:
- Access your information when you "sign in," so that we can provide you with customized content.
- Keep track of preferences you specify while you are using Epoch’s services.
- Estimate and report our total audience size and traffic.
- Conduct research to improve our content and services.
- Determine which of our online brokerage partners you accessed our site through.
If you choose to visit Epoch, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at Epoch.com, please send us a thorough description to info@epoch.com, and we will try to resolve it. Our business changes constantly. This Privacy Notice and our Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.
Questions or Suggestions
We always want to improve your experience on Epoch's web site and we encourage suggestions from users. If you have questions or suggestions send an email to info@epoch.com.
This policy was last updated on December 1st, 2000.
